Effective Date: September 25, 2025

Mosaique (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you purchase tickets, attend our events, or interact with our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email, phone number, billing/shipping address.

  • Payment Information: Processed securely by third-party providers; we do not store full payment details.

  • Event Preferences: Music genre interests, event selections, or membership choices.

  • Technical Data: IP address, device information, cookies, and browsing activity on our site.

2. How We Use Your Information

We use your information to:

  • Process and confirm ticket purchases.

  • Communicate event details, updates, cancellations, or changes.

  • Provide customer support and respond to inquiries.

  • Send newsletters, offers, and promotions (with your consent).

  • Improve our events, services, and website experience.

3. Sharing of Information

We do not sell your personal information. We only share data with:

  • Service Providers (e.g., ticketing platforms, payment processors, email marketing tools).

  • Legal Authorities if required to comply with law or protect safety.

4. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:

  • Know what personal data we collect and how it’s used.

  • Request access to or deletion of your personal data.

  • Opt out of the sale or sharing of your personal information (we do not sell).

  • Request correction of inaccurate information.

To exercise these rights, contact us at admin@mosaiqueclub.com.

5. Data Security

We use industry-standard measures to protect your data, including encryption and secure servers. While no system is 100% secure, we take reasonable steps to safeguard your information.

6. Cookies & Tracking

  • Our website uses cookies to enhance browsing, track usage, and deliver targeted promotions.

  • You may disable cookies in your browser, but some features may not function properly.

7. Email Communications

  • By purchasing tickets or subscribing, you agree to receive event updates and promotional messages.

  • You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted here with a revised “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or your rights, please contact us:
admin@mosaiqueclub.com